BUSINESS COACHING

ILM Level 5 Certificate in Effective Coaching and Mentoring

Coaching and mentoring skills have never been more in demand.

Businesses increasingly view skilled coaches and mentors as vital assets who can improve team performance and help individuals develop and fulfil their potential.

This online course will provide you with the knowledge, skills, confidence and insight to deliver effective coaching and mentoring. Whether you work for a large or small business or are an individual looking to expand your own training or consultancy company, this training is the best first step.

And, if you complete the fully supported post-course assignments, you will achieve a highly-respected Institute of Leadership and Management (ILM) professional qualification – equivalent to one year of a degree.
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Need more than one licence?

We offer the following discounts for purchases of multiple licenses:

  • 2 licences: £1,695 + vat
  • 3 licences: £2,495 + vat
  • 6 licences: £4,995 + vat


Please contact us at hello@thebcfgroup.co.uk for more information and for custom quotes.
Business coaching and mentoring are not new.

But, as the way we work changes and organisations increasingly move away from command-and-control styles, they are becoming crucial skills.

Businesses are increasingly looking for leaders who can guide and support and unlock the potential in their teams rather than instruct.

This Institute of Leadership and Management (ILM) Level 5 online course is perfect for those who want to provide coaching - and mentoring - for others.

The course draws on our 25 years of training experience and means you can access all the great stuff from our classroom from the comfort of your home, whenever you need it. You can start straight away.

This interactive training will give you a greater understanding of yourself as a coach and mentor. And put you in a better position to assess your skills and determine which areas you need to address.

Delivered by an experienced and well-respected business coach, you’ll learn how to adapt your behaviours, so coaching becomes part of the everyday.

We will show you the skills you need to focus on, the value of seeking out coaching moments, how to run a coaching session and how to build your bank of coaching questions.

And we will guide you through the vital methodology that underpins brilliant coaching.

Not only will you develop your skills, knowledge and confidence, but if your complete the post-course assignments, you will also achieve an internationally-recognised qualification.

To achieve the Certificate qualification, you will need to complete 18 hours of logged coaching with 2-3 people. Our expert tutors will support you through the assignment work.
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You will learn:

The four pivotal coaching skills you need to focus on

The tools and models that underpin great coaching

Where and when you should coach

How to develop a coaching culture

The difference between coaching and mentoring – and why it matters

How to build and develop your bank of coaching questions

And you benefit from 12-months of tutor support to complete the post-course assignments.

Who should take this course?

Whether you are new to coaching, have done some in the past and want to refresh your skills and knowledge, or want to learn more about different ways to support colleagues or customers and help them unlock their potential, this course is for you.

If you are new to coaching, this training will give you an excellent understanding of the skills and techniques needed to become a great coach. It will also guide you through planning, delivering and reviewing your future sessions.
If you have done some coaching before but have not had any formal training, this course will build and develop your skills. It will also help you identify where you need to improve and develop your skills.

And you will gain a highly-regarded qualification.

But the qualification is not compulsory. You could complete the training to improve your knowledge and understanding of how to develop your people, and how you could introduce some aspects of coaching into your everyday work conversations.

This course is also an excellent way of refreshing knowledge and understanding of different techniques and tools for those looking to do the ILM Level 7 course – the training programme for those coaching at a senior level.

Course Contents

Introduction (5 mins)

  • Welcome

Coaching principles (35 mins)

  • Why business coaching
  • What's the difference between coaching and mentoring?
  • What skills do you need to be a coach?
  • Managing expectations with your client - confidentiality
  • Creating a great experience
  • Certainty and fairness
  • Seeking out coaching moments
  • Managing different personalities

Methodology, tools and techniques (25 mins)

  • Coaching methodology
  • The Wheel of Life
  • Johari's window
  • Combining coaching and mentoring

Coaching models (15 mins)

  • STAR model
  • CASH model
  • Grow model

Coaching in practice (40 mins)

  • Running a coaching session
  • Building your bank of coaching questions
  • Performance coaching model
  • Falling forward
  • Coaching and psychometrics
  • How to create a coaching culture in your company

Next steps (5 mins)

  • The big finish
  • Useful downloads
  • Post course activity
  • The end game: How to get your ILM 5 qualification

Total time: 125 mins

ILM Level 5 Certificate in Effective Coaching and Mentoring

Benefits of our online courses

Expert content

Instead of rebranding generic courses, our online courses are made by us; using experienced trainers and coaches to ensure all content is of the highest quality.

Cost effective

With no need to travel anywhere or take time away from the workplace, our online courses are an extremely cost effective format for training and development.

Highly flexible

Work through the courses at your own pace and at a time that is convenient for you! Our online courses are fully accessible on computers, tablets and mobile devices.
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Multiple licence discounts

We offer the following discounts for purchases of multiple licenses:

  • 2 licences: £1,695 + vat
  • 3 licences: £2,495 + vat
  • 6 licences: £4,995 + vat


Please contact us at hello@thebcfgroup.co.uk for more information and for custom quotes.

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